Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@tremuva.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Tremuva is operated by Chengmai County Hekeyuan Network Technology Co., Ltd.
Company Name: Chengmai County Hekeyuan Network Technology Co., Ltd.
Address: Room 1804, Unit 2, Building 1, Siji Kangcheng Phase III (Ronghe New City), West Side of Shugang South Road, Laocheng Development Zone, Chengmai County, Hainan Province, China
Phone: +86 135 7629 4815
Email: support@tremuva.com